We may share actual photographs alongside of silhouettes to show a before/after on our social media pages. If you do not want us using your photos, please let us know that.
If your package is damaged upon arrival, please contact us ASAP so we can rectify the situation. If the USPS loses your package in transit, please contact us ASAP.
We no longer archive orders so you have 72 hours from the time you purchased to send in your photos. If you purchased before we made this change, you still have the time-frame given at the time you purchased. If you choose to send them in later than that, there will be a $25 fee to unarchive your order.
If you place an order and later decide you would like to cancel it, you have 14 days from the date when the order was made to do that. We can only honor that cancellation if we have not started on your order.
Please make sure to read through the listings and website before purchasing to answer all of your questions. And if you have any others, you are welcome to email us before ordering!
*A Family Print Shop assumes the right to update policies at any time.*
© 2019, A Family Print Shop