When you're ready to do this, simply purchase the new illustration during one of our monthly restocks. When you send us the photo, let us know that you are also sending back a locket to have that silhouette added to it. We will give you the shipping address and invoice you for the new filling/polishing fee ($35).
Please make sure to include your new order # and your name within the package. Sending the locket packaged securely is also very important because you don't want it to get tangled in transit.
How do I add to my locket if both sides are filled?
If you have both sides of a locket filled and later want to add to your locket, you will have to purchase an entirely new locket (unless it's a brass locket). We are happy to give you special discounted pricing on this so please contact us first! Please note you will not have to purchase a new chain, just the locket itself. We can not remove inserts from the SS or GF lockets.
How do I add a new coin to my necklace?
How long will it take before I receive my necklace back in the mail?
Please refer to the turnaround times page as we will work closely to what's stated for both the locket and coin necklaces.