AFPS is run by a group of moms. :) We work in between taking care of our kids - that and the fact that everything we make is custom is why our turnarounds are what they are. We work on orders and respond to emails Monday-Friday (hours vary throughout the day.) We do not email every day and do not have a 9-5 work schedule so if there’s ever an expedited need, please let us know ahead of time.
Do we have to send photos right away?
Photos must be emailed over within 72 hours of purchasing. If you do not email within that time frame then we will add your order into our schedule when time allows. If you submit photos past 30 days from the day you ordered there will be a $25 fee to unarchive your order. If you submit photos past 1 year of the order date there will be a $40 fee to unarchive your order.
What kind of photos do we need to submit?
See photo taking tips on the "How Does This Work" page.
- Within 72 hours of placing your order please send an email with the photo(s) attached to -- AFPSproofs@gmail.com
- Please include "Order #_____" in the subject line. Label each photo using the child's name if you opted to have us include their name on the portrait.
- We will reply back letting you know we have your photos and then once the proofs are ready, we will send them back to you through the same email conversation.
If I want a wreath on a print but later want to order prints without the wreath - or vise versa - is that possible?
Yes! Once you pay for an illustration, if you want more copies you order that from this listing. In the listing it will ask if you want change to the original and you would select "yes" since you will want us to add or remove a wreath.
If I order individual silhouettes of my children and also want them together on a family print, is that possible?
Yes! You would purchase them individually and then add the family print via this listing. Select that you want changes since we are taking the individuals and creating a family print. And this works the other way too - if you ordered a family print but later want them all as individuals. Then you would order via this listing.
- Adding to one side: Discounted New Illustration- $50 per person Filling + Polishing Fee- $45